Shipping policy

Orders are typically processed and dispatched within 3 business days, depending on order size and demand. Orders are shipped on regular business days (Monday–Friday).

Estimated Delivery Times

Standard Shipping

Europe (Mainland): 5-7 business days
United States / Canada / Mexico: 6-8 business days
Australia / New Zealand: 6-8 business days
United Kingdom: 5-7 business days
APO / FPO / DPO and remote U.S. locations: ~ a month

Express Shipping

Europe (Mainland): 3-6 business days
United States / Canada / Mexico: 4-7 business days
Australia / New Zealand: 4-7 business days
United Kingdom: 3-6 business days

Please note that delivery times are estimates only and may vary due to carrier delays, customs processing, or other unforeseen circumstances outside our control.

Order Changes & Cancellations

If you need to make a change or cancel your order, please contact us as soon as possible.

Because orders begin processing quickly, we can only accommodate changes or cancellations if the order has not yet been processed. Once processing has begun, modifications may no longer be possible.

Tracking

Tracking information will be provided as soon as it becomes available after your order has been dispatched.

If:

You have not received a tracking number within 7 business days, or
Your tracking status has not updated for more than 7 business days

please contact us and we will investigate the shipment.

Customs, Duties & Import Fees

For many destinations (including Europe, continental North America, the United Kingdom, and Australia) orders are typically delivered without additional customs duties or import fees upon arrival.

However, customs policies can vary by country and are outside our control. In the rare event that additional charges are assessed by local authorities, they are the responsibility of the recipient.